DK Street Journal

CDW Fell 12% on Record Sales as Memory Inflation Ate Its Margin

Hypothesis Opus 5 · Research Opus 5 · Writing Opus 5 · Prompt v1.3

A shortage of computer memory has repriced the corporate hardware channel. CDW, which resells and installs hardware, software and cloud services for American and British companies and public agencies, reported record quarterly sales of $6.57bn, up 10%, and record adjusted earnings of $2.91 a share — yet gross margin narrowed to 20.1% from 20.8% and free cash flow swung to minus $82.6m on roughly $400m of inventory build. The shares fell 12% on the print.

The businesses do not all read the same way. Ingram Micro, the distributor one rung upstream, grew gross profit 14.2% and operating income 38.6% in the same quarter with margin up rather than down, and trades at 8.3x forward earnings against 15.2x trailing. Two other names here — IBM and N-able — fell on company-specific failures rather than component costs.

Whether dearer memory is a one-quarter working-capital drag or a lasting reset of the reseller's spread is what the next quarter settles.

CDWINGMIBMDXCKDNABLACNCTSHITEPAMGLOBGEXLSLDOSCACISAICBAHFISJKHYACIWARWAVTSNXSPYINFYWITCNXCGDYN
TickerCompanySegmentTrend30D1Y
The subject · what this brief is about
CDWCDWIT Infrastructure & Operations🌱 Emerging Bull−5.3%−13.5%
INGMIngram MicroIT Infrastructure & Operations🟢 Cont. Bull−2.7%+52.1%
IBMInternational Business MachinesIT Infrastructure & Operations⚠️ Emerging Bear−17.9%+2.7%
DXCDXC TechnologyIT Infrastructure & Operations🔴 Cont. Bear+12.4%−15.1%
KDKyndrylIT Infrastructure & Operations🔴 Cont. Bear+11.7%−52.7%
NABLN-ableIT Infrastructure & Operations🔴 Cont. Bear−26.0%−54.9%
Compared against · context, not the story
ACNAccentureEnterprise Consulting & Systems Integration🔴 Cont. Bear+29.5%−23.3%
CTSHCognizant Technology SolutionsEnterprise Consulting & Systems Integration🔴 Cont. Bear+32.5%−14.2%
ITGartnerResearch & Advisory🔴 Cont. Bear+34.6%−15.8%
EPAMEPAM SystemsEnterprise Consulting & Systems Integration🔴 Cont. Bear+14.0%−35.1%
GLOBGlobantEnterprise Consulting & Systems Integration🔴 Cont. Bear+20.3%−48.2%
GGenpactBusiness Process & Analytics Services🔴 Cont. Bear+12.5%−20.0%
EXLSExlServiceBusiness Process & Analytics Services🔴 Cont. Bear+23.4%−16.4%
LDOSLeidosDefense & Government Solutions⚠️ Emerging Bear+30.9%−20.7%
CACICACI InternationalDefense & Government Solutions⚠️ Emerging Bear+34.4%+34.2%
SAICScience Applications InternationalDefense & Government Solutions🌱 Emerging Bull+11.5%+10.2%
BAHBooz Allen HamiltonGovernment & Defense Consulting🔴 Cont. Bear+18.6%−28.2%
FISFidelity National Information ServicesFinancial Services Technology🔴 Cont. Bear+0.9%−38.2%
JKHYJack Henry & AssociatesFinancial Services Technology🔴 Cont. Bear+2.5%−1.5%
ACIWACI WorldwidePayment Processing & Fintech🌱 Emerging Bull−7.4%+17.7%
ARWArrow ElectronicsEnterprise IT Solutions🟢 Cont. Bull+0.4%+69.0%
AVTAvnetComponent & Specialty Distribution🟢 Cont. Bull+12.5%+88.8%
SNXTD SYNNEXBroad IT Infrastructure🟢 Cont. Bull+2.1%+77.4%
SPYState Street SPDR S&P 500 ETF TrustAsset Management🟢 Cont. Bull+3.3%+22.7%
INFYInfosysEnterprise Consulting & Systems Integration🔴 Cont. Bear+9.7%−19.9%
WITWiproEnterprise Consulting & Systems Integration🔴 Cont. Bear+5.0%−24.7%
CNXCConcentrixBusiness Process & Analytics Services🔴 Cont. Bear+3.9%−42.9%
GDYNGrid DynamicsEnterprise Consulting & Systems Integration🔴 Cont. Bear+29.8%+0.3%

12-month price & trend

CDW
CDW
137
+0.92 (+0.68%)
vs. prior close
Price20d50d150d
CDW 12-month price
IT Infrastructure & Operations
INGM
Ingram Micro
28.19
−0.21 (−0.73%)
vs. prior close
Price20d50d150d
INGM 12-month price
IT Infrastructure & Operations
IBM
International Business Machines
238
+1.04 (+0.44%)
vs. prior close
Price20d50d150d
IBM 12-month price
IT Infrastructure & Operations
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
CDW$17.5B16.4x12.6x0.7x0.7x3.3x3.3x12.7x6.3%
INGM$6.5B15.2x8.3x0.1x0.1x1.5x1.5x7.6x-3.6%
IBM$222.5B20.6x19.2x3.2x3.2x5.5x5.5x17.3x6.6%
DXC
DXC Technology
10.91
+0.07 (+0.65%)
vs. prior close
Price20d50d150d
DXC 12-month price
IT Infrastructure & Operations
KD
Kyndryl
13.77
−0.26 (−1.82%)
vs. prior close
Price20d50d150d
KD 12-month price
IT Infrastructure & Operations
NABL
N-able
3.27
−1.72 (−34.42%)
vs. prior close
Price20d50d150d
NABL 12-month price
IT Infrastructure & Operations
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
DXC$1.8B14.3x4.2x0.1x0.1x0.7x0.7x2.6x71.0%
KD$3.0B9.2x7.2x0.1x0.2x0.5x0.9x2.6x4.9%
NABL$628.2Mn/m8.0x1.2x1.1x1.6x1.4x13.9x10.8%
ACN
Accenture
179
+3.60 (+2.05%)
vs. prior close
Price20d50d150d
ACN 12-month price
Enterprise Consulting & Systems Integration
CTSH
Cognizant Technology Solutions
58.53
+0.86 (+1.49%)
vs. prior close
Price20d50d150d
CTSH 12-month price
Enterprise Consulting & Systems Integration
IT
Gartner
190
+4.56 (+2.46%)
vs. prior close
Price20d50d150d
IT 12-month price
Research & Advisory
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
ACN$107.5B13.9x12.7x1.5x1.5x4.7x4.7x8.3x11.7%
CTSH$26.0B12.4x10.0x1.2x1.2x3.7x3.7x6.8x10.0%
IT$9.8B13.8x10.7x1.5x1.5x2.2x2.2x9.0x12.8%
EPAM
EPAM Systems
98.46
+1.03 (+1.06%)
vs. prior close
Price20d50d150d
EPAM 12-month price
Enterprise Consulting & Systems Integration
GLOB
Globant
38.65
+1.25 (+3.34%)
vs. prior close
Price20d50d150d
GLOB 12-month price
Enterprise Consulting & Systems Integration
G
Genpact
34.28
−0.01 (−0.01%)
vs. prior close
Price20d50d150d
G 12-month price
Business Process & Analytics Services
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
EPAM$5.1B13.1x7.5x0.9x0.9x3.2x3.2x6.5x8.4%
GLOB$1.6B15.0x6.0x0.7x0.7x2.1x2.1x5.5x18.8%
G$5.8B10.1x8.4x1.1x1.1x3.0x3.0x7.5x9.8%
EXLS
ExlService
35.17
+0.28 (+0.80%)
vs. prior close
Price20d50d150d
EXLS 12-month price
Business Process & Analytics Services
LDOS
Leidos
140
+1.93 (+1.40%)
vs. prior close
Price20d50d150d
LDOS 12-month price
Defense & Government Solutions
CACI
CACI International
643
−1.86 (−0.29%)
vs. prior close
Price20d50d150d
CACI 12-month price
Defense & Government Solutions
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
EXLS$5.2B21.5x15.0x2.3x2.2x6.0x5.7x12.6x5.3%
LDOS$17.3B12.7x11.1x1.0x0.9x5.7x5.2x10.1x12.5%
CACI$14.2B26.5x20.7x1.5x1.3x6.9x6.0x17.7x9.0%
SAIC
Science Applications International
126
−0.21 (−0.17%)
vs. prior close
Price20d50d150d
SAIC 12-month price
Defense & Government Solutions
BAH
Booz Allen Hamilton
76.86
+0.81 (+1.07%)
vs. prior close
Price20d50d150d
BAH 12-month price
Government & Defense Consulting
FIS
Fidelity National Information Services
42.32
−0.45 (−1.05%)
vs. prior close
Price20d50d150d
FIS 12-month price
Financial Services Technology
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
SAIC$5.3B14.2x12.4x0.7x0.7x5.6x5.6x10.8x11.3%
BAH$8.8B10.7x11.7x0.8x0.8x1.5x1.5x7.2x10.7%
FIS$22.1B6.5x6.9x1.8x1.6x4.9x4.3x6.9x12.2%
JKHY
Jack Henry & Associates
155
−1.42 (−0.91%)
vs. prior close
Price20d50d150d
JKHY 12-month price
Financial Services Technology
ACIW
ACI Worldwide
52.23
−1.44 (−2.68%)
vs. prior close
Price20d50d150d
ACIW 12-month price
Payment Processing & Fintech
ARW
Arrow Electronics
203
−0.85 (−0.42%)
vs. prior close
Price20d50d150d
ARW 12-month price
Enterprise IT Solutions
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
JKHY$11.1B21.8x21.6x4.4x4.1x10.0x9.3x12.5x6.6%
ACIW$4.2B20.6x17.1x2.4x2.2x5.0x4.6x11.2x6.8%
ARW$10.7B14.7x10.5x0.3x0.3x2.7x2.7x9.7x3.5%
AVT
Avnet
95.80
−0.73 (−0.76%)
vs. prior close
Price20d50d150d
AVT 12-month price
Component & Specialty Distribution
SNX
TD SYNNEX
256
+3.70 (+1.47%)
vs. prior close
Price20d50d150d
SNX 12-month price
Broad IT Infrastructure
SPY
State Street SPDR S&P 500 ETF Trust
774
+0.65 (+0.08%)
vs. prior close
Price20d50d150d
SPY 12-month price
Asset Management
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
AVT$6.9B32.2x16.4x0.3x0.3x2.9x2.9x12.6x0.5%
SNX$18.6B18.7x13.7x0.3x0.3x4.4x4.4x9.5x6.7%
SPY$773.0B
INFY
Infosys
12.61
+0.08 (+0.64%)
vs. prior close
Price20d50d150d
INFY 12-month price
Enterprise Consulting & Systems Integration
WIT
Wipro
2.00
−0.02 (−1.24%)
vs. prior close
Price20d50d150d
WIT 12-month price
Enterprise Consulting & Systems Integration
CNXC
Concentrix
25.43
−0.29 (−1.13%)
vs. prior close
Price20d50d150d
CNXC 12-month price
Business Process & Analytics Services
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
INFY$50.8B15.2x15.8x2.5x2.5x8.2x8.2x9.8x7.6%
WIT$20.0B14.8x0.2x1.9x0.0x6.5xn/m9.8x7.7%
CNXC$1.5Bn/m2.3x0.2x0.2x0.6x0.6xn/m33.7%
GDYN
Grid Dynamics
7.67
+0.09 (+1.19%)
vs. prior close
Price20d50d150d
GDYN 12-month price
Enterprise Consulting & Systems Integration
TickerMkt capP/EP/E fwdP/SP/S fwdP/GPP/GP fwdEV/EBITDAFCF yld
GDYN$614.9M275.6x17.2x1.5x1.4x4.3x4.0x13.9x2.6%

Valuation & fundamentals

Consensus projections

TickerFY2026EFY2027EFY2028E
CDWRevenue+7.9%+3.6%+3.3%
EPS+9.7%+9.1%+9.3%
INGMRevenue+10.7%+3.5%+4.3%
EPS+18.1%+11.2%+11.9%
IBMRevenue+5.0%+3.9%+5.1%
EPS+8.4%+6.8%+8.6%
DXCRevenue−1.2%−4.3%−1.5%
EPS−5.6%−18.8%+15.8%
KDRevenue+0.4%−1.9%−0.1%
EPS+49.9%+8.7%+32.6%
NABLRevenue+9.4%+8.4%
EPS−1.8%+15.7%
ACNRevenue+6.0%+4.1%+5.3%
EPS+7.6%+5.9%+7.3%
CTSHRevenue+5.3%+4.7%+5.2%
EPS+10.8%+9.8%+10.4%
ITRevenue−0.7%+4.6%+6.3%
EPS+7.2%+12.5%+14.2%
EPAMRevenue+5.1%+5.8%+6.6%
EPS+14.1%+8.8%+9.2%
GLOBRevenue+1.0%+4.4%+5.2%
EPS+1.6%+6.1%+7.3%
GRevenue+7.2%+7.3%+8.4%
EPS+12.6%+10.0%+14.4%
EXLSRevenue+16.0%+11.7%+11.8%
EPS+19.5%+13.5%+14.9%
LDOSRevenue+5.2%+5.8%+4.6%
EPS+17.1%+4.4%+4.7%
CACIRevenue+10.9%+11.9%+6.3%
EPS+14.2%+10.6%+14.0%
SAICRevenue−2.4%−1.2%+1.1%
EPS+15.3%+0.9%+8.1%
BAHRevenue−6.1%+1.6%+3.6%
EPS−4.3%+2.3%+10.7%
FISRevenue+29.0%+4.2%+3.0%
EPS+7.7%+8.2%+10.5%
JKHYRevenue+7.0%+5.9%+6.6%
EPS+12.4%+5.9%+8.9%
ACIWRevenue+9.0%+7.6%
EPS+3.9%+17.8%
ARWRevenue+28.3%+4.5%+7.3%
EPS+91.8%+8.1%+13.4%
AVTRevenue+22.2%+14.3%+9.6%
EPS+52.1%+54.9%+11.8%
SNXRevenue+9.8%+5.7%+5.6%
EPS+28.4%+9.8%+13.2%
INFYRevenue+1.6%+4.0%+3.7%
EPS+2.3%+4.3%+4.6%
WITRevenue+5.4%+4.3%+2.6%
EPS+4.6%+3.1%+3.8%
CNXCRevenue+1.5%+1.3%+7.0%
EPS−3.5%+5.5%+32.4%
GDYNRevenue+6.5%+9.2%+10.6%
EPS+11.3%+17.7%+9.6%

Forward fiscal years only. Blank means no analyst coverage for that year.

Prices for LPDDR5X memory rose 89% in the second quarter of 2026 and DDR4 by as much as 51%, as artificial-intelligence data-centre buyers soaked up supply that would otherwise have gone into laptops and general-purpose servers (TweakTown). For the companies that buy finished boxes and move them on, that inflates the invoice, thins the spread and ties up cash — the defining pressure on this group of six infrastructure names this summer.

The box movers

CDW is the clearest case. On its 5 August call management raised full-year guidance to mid-single-digit gross-profit growth and high-end high-single-digit adjusted earnings growth, said written orders exceeded invoicing with backlog "significantly elevated", and still watched the stock drop 12.3% (StockStory). The reason sits below the revenue line: revenue up 10.0%, gross profit up only 6.3%, operating income up 2.0%, and adjusted free cash flow of $278m year-to-date, 42% of non-GAAP net income against an 80-90% target. This is the second such quarter — CDW fell more than 20% in May when Q1 gross margin contracted 60 basis points to 21.0% amid memory-supply constraints (Investing.com). Net leverage is 2.5x within its 2-3x target and $545m of stock has been repurchased this year.

Ingram Micro, the global distributor that sells devices, servers, networking and cloud subscriptions to resellers, took the same cost shock and produced the opposite result: record net sales of $14.53bn up 13.6%, gross profit $959m up 14.2%, operating income up 38.6%, gross margin 6.60% versus 6.56%, and a guide to continued double-digit growth (earnings call). The cost is on the balance sheet: trailing free-cash-flow yield is negative 3.6%, the working capital of financing pricier inventory.

Verdict on the business: SPLIT. Component inflation confirms the tape at CDW and contradicts it at Ingram Micro, whose shares slipped 3% on a record quarter.

Two collapses that skewed the group

IBM lost about $67bn of market value on 14 July, its worst single day on record, after pre-announcing quarterly revenue of $17.2bn against $17.86bn expected (CNBC); chief executive Arvind Krishna said the company "faltered" and "did not adapt and move quickly enough" (Fortune), and the miss dragged the wider software complex with it (Bloomberg). Revenue growth decelerated from 9.5% to 1.1%, gross profit fell 0.7% and operating income 15.3%. Management blamed large licence deals in transaction-processing software as customers redirected budget to supply-constrained servers — the same memory shock, seen from the vendor side. Annual recurring revenue of $24.6bn grew 8% and Red Hat accelerated to 11%.

N-able, which sells remote-monitoring, backup and endpoint-security tools to the managed service providers that look after small businesses, fell 36% on 10 August (Investing.com). Quarterly earnings met consensus; full-year revenue guidance was cut to $539-542m from $554-559m because its largest renewal group came in at mid-80s renewal rates against higher-80s expected, with some endpoint-security customers moving to SentinelOne. Growth has gone 13.1% to 5.3% in two quarters and gross margin from 78.1% to 76.8%. This is competitive loss, not a cost cycle.

The outsourcers, on other news

DXC Technology, a 115,000-person IT outsourcer, rose despite organic revenue down 6.7%, gross profit down 20.8% and non-GAAP earnings per share down 41% (company release) — because a consortium of Apollo Global Management and Kyndryl has approached it with an all-cash proposal discussed at $22-25 a share against a $10.91 close (Nasdaq). Kyndryl, spun out of IBM in 2020 to run mainframes and core platforms for banks and telecoms, reported revenue down 3% but consulting up 10% and hyperscaler-related revenue above $530m growing 34% (Kyndryl), with trailing signings of $14.2bn now exceeding revenue and fiscal-2028 targets of over $1.2bn pretax income against a $3.0bn market value. Kyndryl also quantified the direct-sourcing threat from the other end: client spend routed through IBM has halved to under $2bn as customers buy hardware direct and keep the service.

Verdict on valuation: MIXED. CDW at 12.6x forward against 16.4x trailing with a 6.3% free-cash-flow yield, and Ingram at 8.3x forward and 7.6x enterprise value to EBITDA, sit well below their trailing marks while gross-profit dollars still grow. IBM at 19.2x forward is the most expensive name here and has de-rated only modestly from the roughly 22x it carried in May. DXC at 4.2x forward and 0.58x book is cheap on takeover odds, not on trading.

The tape has already moved ahead of the fundamentals in places: DXC, Kyndryl and N-able all climbed out of sustained downtrends into neutral trend structure during July, and CDW's 50-day average pushed further above its 200-day, while IBM alone broke down. Only IBM's chart agrees with its income statement.

The setup

Where it stands — A memory-cost shock is inflating hardware revenue and compressing reseller margins, while IBM and N-able fell for unrelated, company-specific reasons. Would confirm — CDW's next quarter converting adjusted free cash flow back toward 80% of non-GAAP net income as the inventory build unwinds. Would invalidate — CDW gross margin below 20.1% again with full-year gross-profit guidance reduced from mid-single-digit growth. Watch next — CDW and Ingram Micro report third-quarter results in early November 2026; N-able guidance assumes no execution improvement in the second half. Valuation — CDW 12.6x forward versus 16.4x trailing; Ingram 8.3x versus 15.2x; IBM 19.2x forward against roughly 22x in May.